At Drip Drop, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our website or purchasing our skincare products, you consent to the practices described in this policy.

1. Collection of Personal Information: We may collect the following types of personal information when you interact with our website or make a purchase:

• Name, email address, and contact information
• Shipping and billing address
• Payment details
• Purchase history
• Communication preferences

2. Use of Personal Information: We use the collected personal information for the following purposes:

• Processing and delivering your orders
• Providing customer support and responding to inquiries
• Communicating with you about your purchases, updates, and promotions
• Personalizing your shopping experience
• Conducting market research and improving our products and services
• Complying with legal obligations

3. Disclosure of Personal Information: We may disclose your personal information to the following parties for the purposes outlined in this policy:

• Service providers: We engage trusted third-party service providers to assist in operating our website, processing payments, and delivering orders.
• Legal requirements: We may disclose personal information to comply with applicable laws, regulations, or legal processes.

4. Security of Personal Information: We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. We implement security measures such as secure socket layer (SSL) technology, encryption, and access controls to safeguard your information. However, no data transmission over the internet or storage system can be guaranteed as 100% secure.

5. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.

6. Third-Party Links: Our website may contain links to third-party websites. We do not have control over the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.

7. Accessing and Correcting Your Personal Information: You have the right to access, correct, or update your personal information held by us. If you would like to make changes or request access to your personal information, please contact our privacy officer using the contact details provided below.

8. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your personal information is no longer needed, we will take reasonable steps to securely destroy or de-identify it.

9. Updates to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and the date of the last update will be indicated.

10. Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our privacy officer at [email protected]

Last Updated: 27-February-2023